Company Information

Managment Team

Peter A. Dencker
Chief Executive Officer

Pete has over 30 years of sales and executive management experience. Prior to joining Store Opening Solutions in 2005, he spent four years as Vice President, and General Manager of the Installation Division at a leading retail service provider. After the segmentation of Store Opening Solutions into 2 divisions, Pete was named the Chief Division Officer for the Services Division of SOS, the Division he later purchased from Marmon and now operates as SOS – Retail Services.

Previously, Pete spent 9 years as Vice President and Director of Sales for a large International Distribution Company, and as a business consultant to fortune 500 Companies.

Pete received a BS Degree in Engineering from the U.S. Military Academy at West Point and his Masters degree from Georgetown University.

Joel H. Tuck
President - Construction Services

Joel has 30 years experience in Design and Construction specializing in the restaurant, hospitality, retail and commercial industries in projects in over 32 states.

Prior to joining SOS, Joel was with Vastland Companies, he was responsible for over 45 million dollars in development and commercial construction.

Joel has a Bachelor of Science degree from the University of Memphis.

SOS-Retail Services History

Store Opening Solutions was founded in July 1995 as a subsidiary of Famous Fixtures, a store fixture manufacturer who was in turn a subsidiary of Famous Footwear. SOS management had analyzed the supply chain process and recognized that significant savings could be achieved for retailers by consolidating the delivery of store fixtures and graphics. Over time the concept was refined, a centrally located distribution center established, and experienced management teams were brought together. In the fall of 1995, Store Opening Solutions began providing retailers these integrated services.

In January 1998, the Marmon Group acquired Store Opening Solutions making it a member of Marmon Retail Services Group. Significant investments were made in staff infrastructure, facilities, and system capabilities. (The Marmon Group is an international association of more than 100 autonomous manufacturing and service companies with collective sales of $7 billion. Forbes magazine has placed The Marmon Group at 36th on its list of the largest privately held companies in the United States in 2007). SOS was successfully supporting many of the larger retail initiatives (CVS – Revco, CVS – Arbor) that took place during the late 90's and early 2000 time frame.

In 2005 Pete Dencker joined Store Opening Solutions and began to build a new business unit that provided the customer base with additional service offerings including Installation, Merchandising and Project Management. The new business unit grew over the next few years and in 2008 SOS segmented the business into 2 separately operating Divisions, the "Support" Division providing consolidation and warehousing services, and the "Services" Division providing installation, merchandising, project management and interior construction services.

Also in 2005, Marmon purchased Alexander-Otto (AO), a company that had previously been a strategic partner with SOS. AO had been in business for over 10 years providing fixture and millwork installation and construction management services to the retail market. In 2008, Alexander-Otto's business was merged into the "Services" Division of Store Opening Solutions. In 2009, Dencker, then Chief Division Officer for the Services Division purchased the Services Division of Store Opening Solutions from Marmon. Headquarters for the new SOS – Retail Services, LLC is currently located in Franklin, TN. Additionally SOS – RS operates a satellite office in Bedford TX. SOS-RS continues to work as a strategic partner with SOS, Koch Logistics, and our former "Sister Companies" in the Marmon Retail Services Group.

The SOS-Retail Services vision is to provide our Customers with "turn-key" project execution and management, utilizing a single point of contact thereby minimizing the internal resources typically required by our Customers to implement project initiatives. SOS-Retail Services specializes in New Store Openings, high-speed - high complexity rollouts, re-branding and remodel programs.

Today, SOS-Retail Services, in conjunction with our strategic partners, is capable of addressing any project requirement in a seamless, technology-driven fashion “On Time - On Budget….On Purpose!”

Contact us

Telephone - (615) 550-4343

Fax - (615) 550-4364

201 Rosa Helm Way
Franklin, TN 37067

Texas Office:
1901 Central Drive, Suite 606
Bedford, TX 76021

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