Company Information
Managment Team
Peter A. Dencker
President
Pete has over 30 years of sales and executive
management experience. Prior to joining Store Opening
Solutions in 2005, he spent four years as Vice President,
and General Manager of the Installation Division at a
leading retail service provider. After the segmentation of
Store Opening Solutions into 2 divisions, Pete was named the
Chief Division Officer for the Services Division of SOS, the
Division he later purchased from Marmon and now operates as
SOS – Retail Services.
Previously, Pete spent 9 years as Vice President and
Director of Sales for a large International Distribution
Company, and as a business consultant to fortune 500
Companies.
Pete received a BS Degree in Engineering from the U.S.
Military Academy at West Point and his Masters degree from
Georgetown University.
Jeffrey McLaughlin
Vice President - Finance
Jeffrey has 25 years of experience in the Financial and Construction
industries. He spent 20 years in the private construction industry as the CFO
for A-Mc Construction and 3 years in the public sector as the Controller for
Mid-States Electric.
Jeffrey received his Bachelor of Business Administration and Accounting Degree
from Middle Tennessee State University.
Joel H. Tuck
Vice President - Construction Services
Joel has 30 years experience in Design and Construction specializing in
the restaurant, hospitality, retail and commercial industries in projects in
over 32 states.
Formerly with Vastland Companies, he was responsible for 45 million dollars in
development and commercial construction.
Joel has a Bachelor of Science degree from the University of Memphis.
Dennis Gupton
Director of Operations
Dennis joined Store Opening Solutions as a Merchandising Project Manager
in 2005. He brings over 10 years of project management and merchandising
Experience to his role.
Prior to SOS, Dennis held the title of Regional Manager for Varnell, Struck and
Associates, a field services provider to the retail industry.
Dennis holds a Bachelors degree and Masters degree from Austin Peay State
University.
Chip Lamphere
Director of Construction
Chip is the newest member of the SOS-RS management team. He is a third
generation construction specialist, with both residential and commercial
experience.
Chip has held construction management positions with both National and
Regional builders, and most recently worked as a consultant to residential and
commercial builder's nationally regarding energy efficiency and building
science.
Chip holds a Bachelor of Science degree in Engineering Management from the US
Military Academy at West Point.
SOS-Retail Services History
Store Opening Solutions was founded in July 1995 as
a subsidiary of Famous Fixtures, a store fixture
manufacturer who was in turn a subsidiary of Famous
Footwear. Management had analyzed the supply chain process
and recognized that significant savings could be achieved
for retailers by consolidating the delivery of store
fixtures and graphics. Over time the concept was refined, a
centrally located distribution center established, and
experienced management teams were brought together. In the
fall of 1995, Store Opening Solutions began providing
retailers these integrated services.
In January 1998, the Marmon Group acquired Store Opening
Solutions making it a member of Marmon Retail Services
Group. Significant investments were made in staff
infrastructure, facilities, and system capabilities. (The
Marmon Group is an international association of more than
100 autonomous manufacturing and service companies with
collective sales of $7 billion. Forbes magazine has placed
The Marmon Group at 36th on its list of the largest
privately held companies in the United States in 2007). SOS
was successfully supporting many of the larger retail
initiatives (CVS – Revco, CVS – Arbor) that took place
during the late 90's and early 2000 time frame.
In 2005 Pete Dencker joined Store Opening Solutions to build
a new business unit that provided the customer base with
additional service offerings including Installation,
Merchandising and Project Management. The new business unit
grew over the next few years and in 2008 SOS segmented the
business into 2 separately operating Divisions, the
"Support" Division providing consolidation and warehousing
services, and the "Services" Division providing
installation, merchandising, project management and interior
construction services.
Also in 2005, Marmon purchased Alexander-Otto (AO), a
company that had previously been a strategic partner with
SOS. AO had been in business for over 10 years providing
fixture and millwork installation and construction
management services to the retail market. In 2008,
Alexander-Otto's business was merged into the "Services"
Division of Store Opening Solutions. In 2009, Dencker, then
Chief Division Officer for the Services Division purchased
the Services Division of Store Opening Solutions from
Marmon. The new Company, SOS- Retail Services, LLC, will
remain co-located with the Support Division of Store Opening
Solutions in Murfreesboro and continue to work as a
strategic partner with them, as well as Koch Logistics, and
our former "Sister Companies" in the Marmon Retail Services
Group.
The SOS-Retail Services vision is to provide our Customers
with "turn-key" project execution and management, utilizing
a single point of contact thereby minimizing the internal
resources typically required by our Customers to implement
project initiatives. SOS-Retail Services specializes in New
Store Openings, high-speed - high complexity rollouts,
re-branding and remodel programs.
Today, SOS-Retail Services, in conjunction with our
strategic partners, is capable of addressing any project
requirement in a seamless, technology-driven fashion
beginning with inbound transportation and consolidation of
FF&E to the installation and merchandising of store
locations at the conclusion of the process - On Time - On
Budget….On Purpose!